The customer service center is one of the very important department of Wenzhou city elegant decoration hardware factory. Her main job is to: customer acceptance and comprehensive business consulting, to provide technical support for customers; acceptance, coordination, handling customer complaints, solve the difficult problem of customers; take the initiative to communicate with customers, understand customer contact, feelings and needs, timely customer feedback to the related management
Departments and production departments and properly handle.
Customer service center under the customer management and technical services. Customer management department is mainly accept customer's comprehensive business consulting, Technology Services Department mainly provide pre-sales, sale, customer service for the customer technical support and solutions. In order to make every customer can be satisfied with the service, and maintain a good relationship of trust and company, we emphasize customer service pertinence and validity, and implement the responsibility system for acceptance, namely to customers every phone call, every problem, help each other promote feelings, enhance mutual understanding. If you have any questions about our products and demand, or have any comments and suggestions on our service, welcome to communicate with us, we will make all-out efforts, wholeheartedly at your service. Your satisfaction is
The purpose of our services, common development with customers is our persistent pursuit.
In the future, the customer service center staff will be a warm friendly customer, casting brilliant with the service.